SBN Solutions

NexusCore Support

Help is a connection away.

Sign in with NexusCore

Use your existing account to download Support. Technicians sign in with their console account to assist customers.

Download NexusCore Support

Install the customer app, request support, and share your six-digit PIN with your technician. You approve before anyone can view or control your computer.

Download for Windows

Customers requesting support

Select a computer, enter the PIN the customer reads to you, then wait for their approval.

Connect to customer

Customer’s six-digit PIN